Lobby Wait Times are now available on the QLESS Phone App.
Available for Android and Apple
Appointments for service (New Permits) Available Monday - Friday.
Please use the QLESS App.
Download for Android or Apple.
Or click here to make an appointment in our Riverside office.
Click here to make an appointment in our Desert office.
The Riverside County Transportation & Land Management Agency has two offices to serve the public.
Each office provides an array of in-person services with representatives from the Building and Safety, Planning, and Transportation Departments. Information for these departments can be obtained at any office. You may also see our online services section to see what services are provided over the internet.
Riverside Permit Assistance Center
Phone List:
Please use the following phone numbers for department specific inquiries:
- TLMA Building & Safety: (951) 955-1800 Option 5
- Environmental Health: (951) 955-8980
- Fire: (951) 955-4777
- Flood Control: (951) 955-1200
- Planning: (951) 955-3200
- Code Enforcement: (951) 955-2004
- Transportation: (951) 955-6790
- Fax: (951) 955-1806
Office Administrative Staff
Travis Engelking, Regional Office Manager
Hours of Operation:
Still conducting business through PLUS Online, phone calls, and emails during these hours.
7:30 a.m. to 5:00 p.m. Monday through Thursday
8:00 a.m. to 5:00 p.m. Fridays
Physical Address
Riverside Permit Assistance Center
County Administrative Center (Riverside)
4080 Lemon Street, 9th Floor
Riverside, CA 92502-1629
(951) 955-1800
Mailing Address:
P.O. Box 1629
Riverside, CA 92502-1629
CLICK TO VIEW MAP AND GET DIRECTIONS
Desert Permit Assistance Center
Phone List:
Please use the following phone numbers for department specific inquiries:
- TLMA Building & Safety: (951) 955-1800 Option 5
- Coachella Valley Water district (stormwater): (760) 398-2651
- Environmental Health: (760) 863-7570
- Fire: (760) 863-8886
- Flood, Riverside County: (951) 955-1210
- Planning: (760) 863-8277
- Code Enforcement: (760) 393-3344
- Transportation: (760) 863-8267
Office Administrative Staff
Elizabeth Marquez, Regional Office Manager
Hours of Operation:
Still conducting business through PLUS Online, phone calls, and emails during these hours.
Question, please call: 760-863-8271
Palm Desert Appointment Line: 760-863-7536
7:30 a.m. to 5:00 p.m. Monday - Thursday
8:00 a.m. to 5:00 p.m. Fridays
Physical Address & Mailing Address
Desert Permit Assistance Center
77588 El Duna Ct Suite H
Palm Desert, CA 92211
(760) 863-8271
Pagos
El condado de Riverside acepta efectivo, cheques, Visa, MasterCard, Discover y American Express para todas las transacciones.
Información de tarjeta de crédito
El condado de Riverside ha contratado a Heartland Payment Systems para aceptar pagos con tarjeta de crédito. Como parte de nuestro acuerdo, Heartland cobrará una tarifa de servicio adicional por transacción del 2.28% a partir del 1 de Octubre de 2018.
Tenga en cuenta: las tarjetas de crédito se procesarán dos veces; una vez para las tarifas de permisos y una segunda vez para la tarifa de servicio del 2.28%.
Tenga en cuenta que el condado de Riverside no recibe ninguna parte de esta tarifa de servicio.
Los pagos se pueden hacer por teléfono o en la oficina de Desert y/o Riverside. Puede ponerse en contacto con nuestro cajero en:
760-863-7735 para completar sus transacciones con tarjeta de crédito.
** Tenga lista toda la información del proyecto/permiso.
Además, la mayoría de los pagos que se han facturado se pueden pagar en línea con tarjeta de crédito o cheque electrónico, si está registrado y tiene el contacto de facturación asociado.
POLÍTICA DE REEMBOLSO DE LA TARJETA DE CRÉDITO: SOLAMENTE se reembolsará a los solicitantes los pagos duplicados o los pagos realizados por error.
Última actualización
01/10/2018
PLUS Online
What is Plus Online
Click here for more information
Links and Contact Information:
- PLUS Online Public Portal RivCoPLUS.ORG
- User Guides and Other Support RCTLMA.org/PLUS/
- For help, contact us at [email protected]
Hours of Operation:
PLUS Online is available 24/7. However, new registrations, applications, and the help line will only be serviced during business hours.
7:30 a.m. to 5:00 p.m. Monday - Thursday
8:00 a.m. to 5:00 p.m. Fridays